Price Match Guarantee
If you find a lower total delivered price from another qualifying pool supply retailer, Doheny’s may refund the difference for up to 30 days from the original purchase date.
Our goal is to ensure customers receive excellent value and pricing when shopping with Doheny’s.
- The lower price must include the competitor’s total delivered price, including shipping charges.
- The request must be submitted within 30 days of the original purchase date.
- The item must be identical, including model number, size, and specifications.
- The competitor product must currently be available for purchase.
- The product must be sold by a qualifying pool supply retailer.
- Products may be subject to availability.
- Doheny’s reserves the right to verify pricing and availability before approving a refund.
Customers can contact our Customer Care Team with the following information:
- Doheny’s order number
- Link or advertisement showing the competitor’s lower delivered price
- Customer contact information
- Product name or SKU
Email: CustomerCare@doheny.com
Phone: 1-800-574-7665
Important Notes
- Doheny’s is not responsible for inadvertent pricing errors or misprints.
- Prices are subject to change without notice.
- Not all competitors or offers may qualify for price matching.
- Verification is required before any refund is issued.
- Approved refunds are typically processed promptly after verification.
Frequently Asked Questions
Does Doheny’s match online pricing?
Yes, qualifying online retailer pricing may be eligible if the total delivered price is lower and the item is identical and currently available.
How long after purchase can I request a price match?
Price match requests must be submitted within 30 days of the original purchase date.
What does “total delivered price” mean?
The total delivered price includes the item price plus applicable shipping charges.
How will I receive the refund if approved?
After verification, the difference will be refunded promptly using the original payment method whenever possible.