How to Obtain Your Invoice or Receipt for Your Doheny's Order
At Doheny's, we understand how important it is to have easy access to your order invoice and receipt for your records. This guide explains how invoices are delivered and what to do if you cannot locate yours.
Invoice Delivery Process
Once your order has been processed, Doheny's automatically sends your invoice to the email address provided during checkout. This invoice serves as your official receipt and includes your order number, purchased items, and payment details. Invoices are typically delivered within a few minutes to a few hours after your order is completed.
If You Have Not Received Your Invoice
- Verify the email address used when placing your order.
- Check your Spam, Junk Mail, or Promotions folders.
- Search your email for messages from Doheny's.
- If you still cannot locate your invoice, contact our Customer Care Team for assistance.
Missing Items or Shipment Questions
Orders may ship from multiple Doheny warehouse locations to ensure the fastest delivery possible. Because of this, items from the same order may arrive in separate shipments with different tracking numbers and delivery timeframes. If you believe an item is missing from your order, please contact our Customer Care Team so we can review your shipment and provide updated tracking information.
Need Assistance?
Our knowledgeable Doheny Customer Care Team is happy to help with any questions regarding invoices, receipts, or order details.
- 📞 800.574.7665
- 📧 customercare@doheny.com
Visit our website: www.doheny.com