How Long Does It Take to Get a Response?
Response times can vary depending on request volume and the type of assistance needed. Ideally, we aim to respond to every inquiry within 24 hours.
Providing complete details (order number, product info, and photos) helps us respond faster.
Some requests, such as shipping investigations or manufacturer-related inquiries, may take additional time to fully resolve.
Contact Us
Still need help? Our team is here for you.
- 💬 Live Chat: Available during business hours for the fastest support
- 📧 Email: support@doheny.com
- 📞 Phone: 800.574.7665
Tip: For the fastest service, include your order number, product name, and photos (if applicable).